TELEPHONY

 

Because Its Good To Talk !

 

 Cost Effective Communication with your Clients

Our aim is to support the growth and increased profitability of your organisation, by utilising our skills and in depth knowledge of the UK market place. Our mission is to take your products, services and expertise into new and previously inaccessable markets, creating a sustainable opportunity to grow your business.

We are Your Voice

Remote Call Handling

We can provide anything from a call answering service through to a dedicated receptionist. It is important that calls from clients are dealt with promptly and courteously.

If required, calls can be routed directly to your premises in Italy, without the client being aware of that. Talk to us about the VOIP options in relation to call handleing.

VOIP

Using Technology To Shrink The World

VoIP stands for Voice over Internet Protocol. Sometimes it’s referred to as Voice over Networks or (VoN), Voice over Broadband (VoB) and sometimes Internet Telephony. VoIP allows you to make free, or very low cost, telephone calls over the Internet. You can call any telephone in the world and any telephone can call you – regardless of what equipment or network the person you are calling uses.

What Is VoIP?

How Does VOIP work?

VoIP stands for Voice over Internet Protocol. Sometimes it’s referred to as Voice over Networks or (VoN), Voice over Broadband (VoB) and sometimes Internet Telephony. VoIP allows you to make free, or very low cost, telephone calls over the Internet. You can call any telephone in the world and any telephone can call you – regardless of what equipment or network the person you are calling uses.

Also, because VoIP uses, digital, internet technologies (sip) many new features and services that were previously impossible, or very expensive using traditional telephone technology, become available. With Voipfone this means we can give you many free features such as voicemail, voicemails sent to you email, music on hold, call diverts etc.

But you don’t need to know anything about the technologies used if you don’t want to, after all, you probably don’t know that ordinary telephony uses TDM (Time Division Multiplexing) but your telephone still works.

 

Your voice is converted into digital information which can be sent like any other data over the internet. People are often confused by this but the way to think about it is that your internet connection uses the same wires as your normal landline telephone and can be uses to transmit all kinds of things such as faxes, telephone calls, emails, instant messages, web pages and Google searches – what makes the difference is simply what is plugged into the wires.

Before we get too far into the technology, we need to squash a myth. People tend to think that VoIP is about cheap calls – and it’s true that VoIP calls are cheap – but the real benefit of VoIP is that calls can be totally free and that all sorts of new services become possible with them.